Welcome to Fenix Red Sea. By accessing and using our website, you agree to the following terms and conditions.
All content provided on this website is for informational purposes only and may be updated without prior notice.
Fenix Red Sea is not responsible for any inaccuracies, delays, or changes related to tours, prices, availability, or third-party services.
All bookings, inquiries, and investments are subject to confirmation and availability.
Users agree not to misuse the website or its content for unlawful purposes.
Fenix Red Sea shall not be held liable for any direct or indirect damages resulting from the use of this website.
By continuing to use our website, you accept these terms and conditions.
At Fenix Red Sea, customer satisfaction is our priority. This Refund Policy outlines the terms under which refunds may be issued.
Cancellations made at least 24 hours before the scheduled tour may be eligible for a full or partial refund, depending on the service booked.
Cancellations made less than 24 hours before the tour start time may not be eligible for a refund.
No-shows or late arrivals are non-refundable.
Any changes to bookings are subject to availability.
Certain tours, private services, or promotional offers may be non-refundable.
Approved refunds will be processed using the original payment method.
Refund processing time may take 7–14 business days, depending on the payment provider.
Fenix Red Sea is not responsible for cancellations caused by events beyond our control, including weather conditions, governmental regulations, or unforeseen circumstances.
For refund requests or questions, please contact us at:
WhatsApp: +201222277432
By booking with Fenix Red Sea, you agree to this Refund Policy.